Terms of service
Last updated: September 29, 2026
These Terms of Service ("Terms") govern your use of the HairLuxPro Website and your purchase of products from HairLuxPro.
By accessing our Website or placing an order, you agree to these Terms.
1. General Conditions
HairLuxPro reserves the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including where we suspect fraud, unauthorized activity, pricing errors, or misuse of our services.
You agree not to use our Website for unlawful purposes or in violation of applicable laws.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information on our Website are accurate.
However, product colors and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
3. Pricing
Prices displayed on our Website are subject to change without notice.
If a pricing or product information error occurs, we may contact you before processing the order or cancel the affected order and issue any applicable refund.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel an order where reasonably necessary.
You are responsible for providing accurate shipping and contact information.
HairLuxPro is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
5. Payments
Orders must be paid using the payment methods made available at checkout.
Payment authorization may be required before an order is processed.
We may use third-party payment processors to securely process transactions.
6. Shipping
Shipping times are estimates and may vary depending on destination, carrier, customs procedures, weather, holidays, and other circumstances outside our reasonable control.
Please review our Shipping Policy before placing an order.
7. Returns, Refunds and Warranty
Returns, refunds, exchanges, and warranty claims are governed by our separate Returns & Warranty Policy and Refund Policy.
Nothing in these policies is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable law.
8. Intellectual Property
All content on the HairLuxPro Website, including logos, branding, product descriptions, photographs, graphics, text, designs, and other materials, is owned by or licensed to HairLuxPro unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.
9. Prohibited Use
You may not use our Website to:
- Violate applicable laws or regulations
- Commit fraud
- Attempt unauthorized access to our systems
- Interfere with Website security or functionality
- Copy or exploit our content without permission
- Submit false or misleading information
- Abuse promotions, discounts, refunds, or other store policies
10. Limitation of Liability
To the maximum extent permitted by applicable law, HairLuxPro shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
11. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be posted on this page.
Your continued use of our Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.